Is there a possibility of call centres returning from outsourcing or offshoring in the future?

Last Updated: 03.07.2025 00:11

Is there a possibility of call centres returning from outsourcing or offshoring in the future?

So If your plan consist of outbound for clients, you are on long term business plan. If not , make sure you do before its too late.

Outbound sales, promotions projects are intact and doing great without fear of AI, software replacement .

Few admirative , inbound customer support, non voice projects , kpo etc sure on verge of collapse or taken over by Software's, AI etc. That's reason , you see declining on such offers in business these years.

Artists get better with age, e.g., painting. Yet when it comes to pop music, the famous work tends to be written when musicians are in their twenties. So, why aren't Bob Dylan or the Stones banging out amazing tunes now?

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